Quality Management System
ISO 9001 is the internationally recognised Quality Management System (QMS) standard that JB Components has attained.
Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification has helped us to establish improvement frameworks, streamline operations and reduce costs that brings direct benefit to our clients.
Our quality management system is necessary to maximize our skills for the continuous improvement in quality, capability, efficiency and effectiveness of our organizations performance.
In addition, after quality comes customer satisfaction, it is our duty as an ISO accredited organisation to meet our customers requirements. By doing so, it makes customers feel valued, enhances their confidence in us to provide a high-quality product and service, a benefit of this is increased demand for our products and services which derives from having a strong reputation.
Finally, by implementing a QMS the customer knows that they will receive a consistent product of the highest quality. The processes we follow means that any sub-standard product will not make it out of the warehouse, which would subsequently be placed into our quarantine area, from this we can raise supplier concerns if it becomes a frequent issue. The result of this is that the customer knows that they will receive a consistently good product, which has been made to the highest specifications, and that we offer a higher quality product over our competitors, due to our commitment to quality.